At Bucks Venture, we are committed to providing high-quality website development services to our clients. We understand that circumstances may arise where a refund is necessary. This policy outlines the terms and conditions under which refunds are granted.

1. Scope of Policy

This refund policy applies to all website development services provided by Bucks Venture.

2. Eligibility for Refunds

Refunds may be requested under the following circumstances:

• Project Cancellation: If a project is canceled by the client before work has commenced, a full refund of any payments made will be issued.
• Unsatisfactory Deliverables: If the client is not satisfied with the deliverables at specific project milestones, a partial refund may be issued based on the work completed up to that point.
• Failure to Meet Agreed-Upon Milestones: If Bucks Venture fails to meet the agreed-upon project milestones or deadlines, the client may request a partial refund.

3. Refund Amounts

• Full Refund: Eligible if the project is canceled before any work has commenced.
• Partial Refund: Calculated based on the work completed and resources allocated up to the point of the refund request. Any initial deposits or retainer fees may be non-refundable if specified in the contract.

4. Non-Refundable Circumstances

Refunds will not be issued under the following conditions:

• Delays caused by the client’s failure to provide necessary information, feedback, or approvals.
• Changes in project scope after the commencement of work.
• Satisfaction with completed milestones that were previously approved by the client.
• Termination of the project due to breach of contract by the client.

5. Refund Request Process

To request a refund, the client must:

1. Submit a formal refund request by contacting us.
2. Provide detailed reasons for the refund request, including any relevant documentation or evidence.
3. Allow Bucks Venture up to 14 business days to review and respond to the refund request.

6. Resolution and Communication

We encourage clients to discuss any concerns or issues with us before requesting a refund. Open communication helps us address and resolve potential problems promptly.

7. Legal Compliance

This refund policy complies with all applicable local laws and regulations regarding consumer rights and refund practices.

8. Policy Updates

Bucks Venture reserves the right to update or modify this refund policy at any time. Any changes will be communicated to clients and posted on our website.

9. Contact Information

For any questions or concerns regarding this refund policy, please contact us.